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BestBuy: Lying Bastards

BestBuy rep: "We'll reship your order and upgrade it to UPS Ground for free."

*click on the link provided to track order via UPS*

UPS website: "One or more of the numbers you entered are not valid UPS Tracking Numbers. Please review and update the field(s) highlighted in red with arrows (>>>)."

BestBuy website: "Status: 1 item(s) shipped via GROUND on 02/23/04 via USPS"

*click on the link provided to track order via USPS*

USPS website says the exact same thing as it did for my original order.. just an updated date and time.

Looks like I'll be wash, rinse, repeat with this for quite awhile. Maybe this time if I call them about my order they will 1) reship through 2nd day mail FOR REAL, and 2) credit my account back... I mean really. Do they expect me to really pay for this stuff after all they've put me through???

Comments

( 9 comments — Leave a comment )
sideofzen
Feb. 29th, 2004 11:33 pm (UTC)
Maybe cancel your order and demand your money back because they're bastards? =P
elanswer
Feb. 29th, 2004 11:42 pm (UTC)
Well, they offered that option to me when I called them the second time (instead of reshipping it).. but I figured (and still do) I wanted the DVDs, and that getting my money back would just have wasted all this time and frustration because I still wouldn't have had them in hand if I cancelled the order. :( Lose-lose situation.
sideofzen
Mar. 1st, 2004 12:09 am (UTC)
Get it from somewhere else?
elanswer
Mar. 1st, 2004 12:14 am (UTC)
BestBuy has the SPECIAL stuff!

"Game pieces only in specially marked packages" doncha know ;)
sideofzen
Mar. 1st, 2004 12:21 am (UTC)
Oh well then =P
ice46man
Mar. 2nd, 2004 04:51 am (UTC)
I see your problems and join the bandwagon! All I'm getting is that it left Cali on the 22nd..this is a fricken gift and I can't wait forever!! They used to be very good. My last order in June came in about 2 or 3 days and now what, 8 months or so later..crap!! GRRR!!!
elanswer
Mar. 2nd, 2004 09:05 am (UTC)
I'd tell you to call them, but I have a feeling they'd tell you that it's normal for shipments to Hawaii to take up to 6 weeks to get here. Which is, of course, what they told me. :(
krazykased
Mar. 2nd, 2004 07:34 am (UTC)
Maybe UPS ground only works for mainland addies and the driver of that truck is trying to figure out how to cross the Pacific to get your order to you?
elanswer
Mar. 2nd, 2004 09:09 am (UTC)
What, they never noticed The Super Duper Ocean-Crossing Bridge(tm) that we just built using the money we steal from tourists?
( 9 comments — Leave a comment )