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I like Business books.

Hi, I just read Raving Fans after having finished Married to the Brand, and Raving Fans is a perfect complement to Married to the Brand.  They both talk about inspiring healthy relationships between the customer and the company providing service(s).

Recommend!  Read Married to the Brand first!  Then Raving Fans!  The first one will take a little while to read, and you can finish the second in an hour... or two, tops!